Help when you need it

What is iAntz?

iAntz is a UK school platform for parent payments, meals, clubs, trips, the parent app, a public store, safeguarding, reporting and UK-based support. It integrates with SIMS, Arbor, Bromcom and other MIS providers via Wonde.

How do parent payments work?

Parents add funds via card, Apple Pay or Google Pay. They can pay for school meals, clubs and trips in one place.

Does iAntz replace our MIS?

No. iAntz complements the MIS you already use. Pupil and parent data syncs via Wonde so office staff are not re-keying rolls.

How much does iAntz cost?

There is no public price list. Pricing is tailored after a conversation. Talk to us for a written proposal.

How do I log in?

Download the iAntz app from the App Store or Google Play if your school uses iAntz, then sign in with the email address your school has on file, or use passkeys, magic links or social sign-in if you have set those up. You can also sign in at iantz.app.

I forgot my password

Use the Forgot password link on the login screen to reset your password via email. If you do not receive the email, check your spam folder or contact us at [email protected].

How do I make a payment?

After signing in, select the item you wish to pay for and follow the on-screen steps. We accept major debit and credit cards. Card details are processed securely by Stripe and are not stored by iAntz.

I need a refund

Refund requests are handled by your school. Contact your school office first. If you need further help, email [email protected] with your child's name, school and payment details.

My child's details are incorrect

Student information is managed by your school. Contact your school office to update name, class or dietary requirements. Changes sync to the app automatically.

The app is not working

Try closing and reopening the app, checking your internet connection, and ensuring you have the latest version. If the problem continues, email [email protected] or call 01509 462745 and include your device model.

How do I download my data?

Open Profile, choose Edit profile, scroll to Account, and tap Download my data. You will receive a JSON export of the personal data we hold about your account. See our Privacy Policy for more detail.

How do I delete my account?

In the app: open Profile, then Edit profile, then Account, then Delete my account. Type DELETE to confirm and sign in again to verify.

We anonymise your personal data and remove your ability to sign in. Payment history may be kept for up to 7 years. Linked children's school wallets are not deleted. If you cannot access the app, email [email protected] from the address linked to your account. See our Privacy Policy.