UK-Based & In-House
100% UK-based support. No offshore call centre and no outsourced first line.
Dedicated Support UK people, not a ticket queue
When something breaks at 8:40am, you need a person who understands schools — not a portal that asks you to pick a category.
Phone and email
from the team that built it
100% UK-based and in-house. No offshore call centre, no outsourced first line.
The same team speaks to schools, trusts, caterers and parents.
Product support is a feature.
How-tos are a page
Talk to a person on the phone or by email when the situation is yours, not a template.
For login, payments, refunds, download data and delete account, use Support — the public help page, including App Store how-tos. Open Support & FAQs
Why Schools Choose iAntz Support
Talk to a Person
Phone and email when the situation is yours — not a ticket queue as the only option.
One Team
The same in-house team speaks to schools, trusts, caterers and parents — so you are not handed between queues.
How-tos When You Need Them
Login, payments, refunds and account help on the public Support page — including App Store how-tos.
Frequently asked questions
Is iAntz support in the UK?
Yes. Support is 100% UK-based and in-house. There is no offshore call centre and no outsourced first line. Phone and email are available — tickets are not the only option.
What are the support hours?
Monday to Friday, 9:00–17:00 UK time, excluding public holidays. We aim to reply within one business day. Call 01509 462745 or email hello@iantz.com.
Where do parents get app how-tos?
Login, payments, refunds, download data and delete account are on the public Support page. That is also the page app stores expect. Call or email when the situation needs a person.
Ready for software built around your school?
See how iAntz helps with payments, meals, clubs, trips and more.
No commitment. No hard sell. Just a conversation about what's possible.